Our experienced ATICG staff members and professionals may specialize
in various different fields, but we all adhere to the same philosophy
of practice to show our dedication and appreciation for our clients.
Whether we are handling ESOP valuations or giving testimony as
a business valuation expert witness,
you have a right to expect the best service from us.
Client Bill of Rights
Our Clients are the reason we have jobs.
No clients, no jobs. Therefore, our clients have the right to be treated
with respect and appreciation. We're here because of you, not the
other way around.
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Our Clients have the right to have their
calls returned within 24 hours. Whether they need to speak
to ESOP attorneys or ESOP trustees or
ASA business valuators, all
ATICG staff members will adhere to this policy.
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Our Clients have the right to speak to
a "real" person when they call. Voice mail is offered only
if the party being called is not in the office, or if the
office is closed. As our client we are here to service you.
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Our Clients have the right to expect and
receive a state-of-the-art, high quality work product. We
deliver our promises, from ESOP implementation to business
appraisals, you can count on us!
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Our Clients have the right to know exactly
what they are engaging us to do and what the project will
cost. Of course, on hourly-based litigation
support services and projects (and other hourly projects),
we cannot control the total expenditure of time or guarantee
the final cost. But our clients have the right to expect fairness
and integrity in our billing procedure.
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If the need arises, Our Clients have the
right to contact any member of our professional staff, including
ATICG's CEO, at home during non-business hours. Our staff
see to your requests and provide the phone numbers upon request.
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Our Clients have the right to expect on
time and on-budget work products. We understand that time
and money are essential to business appraisals and litigation
where valuation expert witness professionals can make or break
the case.
Our Clients have the right to enjoy their professional association with ATICG staff.
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Our Clients have the right to expect a
non-biased, non-advocacy approach to their valuations, either
it's ESOP valuations or business
valuations projects. Our valuation expert witness professionals
can be trusted with their objectivity and independence.
Our Clients have the right to absolute confidentiality. Our clients have the right to review their confidential files at any time. No other party will be given access to this information.
